Privacy policy

This website privacy policy applies to WAinvestments.com.au (the Site). In partnership with the Government of Western Australia (as represented by the Department of Jobs, Tourism, Science and Innovation) (WA Government), the Chamber of Commerce and Industry of Western Australia Limited, administers and maintains the Site. Together, the WA Government and CCIWA are us or we.

About this privacy policy

This website privacy policy sets out how we collect, use and disclose information collected through the Site.

This privacy policy does not apply to external websites that are linked on the Site. We are not responsible for, and do not endorse or otherwise approve, the content, privacy policies or practices of third-party websites that are linked to the Site. If you follow a link to another website from the Site, we recommend that you to read the privacy statement or policy of that other website to understand what it does with your information.

Personal information
Personal information is information or an opinion about an individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, or is recorded in a material form or not. It includes your name, age, gender, contact details, health and race (health and race are also sensitive information). In this privacy policy, a reference to personal information includes sensitive information.

We may collect personal information that you choose to give us or which we may require to provide you with a particular service.

You may request to delete this information at any time. Please contact us via the details below for further information.

Website visit data
When you view pages on the Site, some technical information is collected about your visit. For example:

• your server address;
• your top level domain name (e.g. .com, .au, .gov);
• the date and the time of your visit;
• the pages you accessed and documents you downloaded;
• the country you are visiting from;
• the address of the last website you visited;
• the type of browser and operating system you are using; and
• what devices and operating systems you used to access our site.

Only some of this information may be considered to be personal information.

How we collect this information

Requests to provide information Generally, you will know if we are collecting your personal information because we will ask you for it (ie we will ask you to provide your name and contact details). For example:

• When you or your organisation submit an expression of interest and/or registration of an investment opportunity through the Site;
• When you or your organisation make enquiries through the Site or use any on-line services;
• When you or your organisation browse, make an enquiry or otherwise interact on the Site; and
• When you or your organisation offer to provide or provide services to us.

Providing us with the requested information is voluntary. If you do not choose to provide us with the requested information, we may not be able to respond to you or provide you with the service you are seeking.

In some circumstances, we collect personal information from a third-party source. For example, we may collect personal information from your organisation, other organisations with whom you have dealings, state and regional chambers, government agencies, a credit reporting agency, an information or service provider or from a publicly available record.

Where we collect your personal information from third parties, we may use that information for a number of other reasons, including to provide you with other services.

We collect information from the Site including the number of visits, dates of visits, pages viewed and navigation of the site.  The purpose of collection is to improve users experience of the Site and for record keeping purposes.

Automatic collection through the website – use of cookies
When you visit the Site, some statistical information is collected about how you interact with the Site (e.g. when you visited, what you do on the Site and whether you complete any application form on the Site). We use ‘cookies’ to collect this type of information. A cookie is a small block of data that is shared between a web server and your computer’s browser. If you do not want cookies to be placed on your computer, you can disable them using your web browser. If you “opt out” of using cookies, some of the features on the Site may not function fully and your ability to browse, read and download information may be impaired. Please contact us to access our services by other methods.

Automatic collection by third parties
We use online tools to gather information about visitors to the Site and to help us improve the Site and deliver services. We use software provided by third party vendors, including the following:

• Google Analytics – a web analytics service that we use to collect data about how you use the Site and services.
• Microsoft Clarity – a web analytics service that we use to collect data about how you use the Site and services.

We only collect anonymous information. No identifiable personal data is collected. To find out more about how these third parties handle your personal information, please review their privacy policies.

Use and disclosure

Personal information
The personal information you provide us through the Site will be used for the primary purpose for which it was collected. For example:

• to process an expression of interest, registration of an investment opportunity and/or transaction you requested;
• to allow us to respond to your questions or feedback;
• where you have requested, to subscribe you to an email newsletter to receive regular updates.

Use of web analytics data
We use the information collected about how you use the Site and how the Site performs during your visit for statistical and system administration purposes. We do this to help:

• monitor and understand usage trends to make sure the Site is meeting the needs of its users;
• understand and enhance your experience of the Site (for example, to improve content or make performance improvements); and
• monitor and protect the Site from cyber security threats.

We do not use this information to identify you or match it with any other personal information we collect from you.

Other use and disclosure
We may also use or disclose your personal information:

• for a purpose related to that for which it was collected if you have consented to that use or disclosure, or if you would reasonably expect the personal information would be used for that related purpose;
• where required or permitted by a law of Western Australia (e.g. under the Freedom of Information Act 1992); or
• if we are required by law to do so (e.g. by a court or tribunal order, or a law of the Commonwealth).

Your personal information will at all times be dealt with in accordance with the applicable legislation in Western Australia and consistent with any legal obligation (including the State Records Act 2000 (WA)).

Access and correction
You may request access to documents that contain your personal information which are in our possession. You may also request the correction of documents which we hold that contain your personal information if you believe that personal information is incorrect, incomplete or out of date. In some cases, you request will be dealt with in accordance with the Freedom of Information Act 1992. Please contact us via the details below for further information.

Contact us

The Site is administered by CCIWA. Please contact CCIWA if you would like to seek access to or correct the personal information we hold about you:

• By mail: Privacy Officer (Investment WA), Level 5, 235 St Georges Terrace, Perth, WA 6000;
• By email: [email protected]; or
• By telephone: 1300 422 492 (within Australia) or +61 8 9365 7555 (International callers).

Your concern or complaint will be directed to the appropriate complaint manager who will consider and respond to your complaint within a reasonable period of time.

Subject to the Privacy Act, we will, if practicable, generally provide you with access to your personal information and will take reasonable steps to amend any personal information about you which is inaccurate or out of date. We will provide you with reasons if you cannot access your personal information or the information cannot be updated.

It is our intention to use our best endeavours to resolve any complaint to your satisfaction. However, if you are unhappy with our response, you may contact the Office of the Australian Information Commissioner who may investigate your complaint further.

Further information

Further information about the application of the Privacy Act 1988 can be found at the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

Changes to our Privacy Policy

We reserve the right to update and change this privacy policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements.

In case of any such changes, we will post the changed privacy policy on the Site or publish it otherwise. The changes will take effect as soon as they are posted on the Site.

By using this Site, you agree to this Privacy Policy and acknowledge that you have read and agree to the Terms and Conditions, Disclaimer and Copyright policies that are available on the Site.